> For the complete documentation index, see [llms.txt](https://docs.acecloud.ai/knowledge-base/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.acecloud.ai/knowledge-base/account/how-do-i-change-my-ace-public-cloud-customer-portal-password.md).

# How do I change my Ace Public Cloud customer portal password?

Learn how to change your Ace Public Cloud portal password step-by-step.   

**a. Forgotten your password:** If you have forgotten your account password, follow the procedure below**:** 

**Step 1:** Proceed to the [Password reset](https://customer.acecloudhosting.com/index.php?rp=/password/reset) link. Or open the customer portal login link. Click on **Account** and select **Forgot Password?** 

<figure><img src="/files/XJwROVUH5ObhJIyB2KFq" alt=""><figcaption></figcaption></figure>

&#x20;**Step 2:** Enter your registered e-mail address and click on the **Submit** button.

<figure><img src="/files/bLsBTi18FppqAlHKfPMe" alt=""><figcaption></figcaption></figure>

**Step 3:** You will receive a link to reset your password on your registered e-mail address. Henceforth, you can create a new secure password for your account&#x20;

**b**. **Change current password:** To change your existing password, follow the steps below:&#x20;

**Step 1:** Log into your [customer account.](https://customer.acecloudhosting.com/index.php?rp=/login)&#x20;

**Step 2:** Navigate to your profile and choose **Change Password.**

<figure><img src="/files/IQBbMhDx9ce9dnPAVMXz" alt=""><figcaption></figcaption></figure>

**Step 3:** Enter the new password along with the current password and click the **Save Changes** button to update it. &#x20;