How to Manage Subscriptions in AceCloud?
The Subscriptions page in AceCloud lets you view all active, inactive and expired subscriptions for resources in your selected project. From here, you can:
View subscription details such as status, renewal type, amount, and start date
Change the billing plan for eligible resources
Release a subscribed resource when it is no longer required
Prerequisites
Before proceeding, ensure that:
You are logged in to the AceCloud portal.
The required project and region are selected from the top-right corner.
Access the Subscriptions Page
To access the subscriptions page:
Log in to the AceCloud portal.
From the left navigation pane, click Billing.
Select Subscriptions.
The Subscriptions page opens and displays a list of all subscriptions associated with the selected project.
Overview of the Subscriptions Page
The Subscriptions page displays subscription details in a tabular format. Depending on the selected view, the following information may be shown:
Resource – Name/type of the subscribed resource
Auto Renewal – Indicates whether renewal is enabled
Status – Shows whether the subscription is Active or Expired
Renewal Type – Displays the billing cycle, such as Hourly, Monthly, Half Yearly, or Yearly
Renewal Amount – The amount charged on renewal
Total Amount – The total amount billed for the subscription
Start Date – Subscription start date and time
Paid – Indicates whether the billing amount has been paid
Actions – Lets you manage the subscription
You can also use the following options on this page:
Search – Search subscriptions using a keyword
Filters – Filter subscriptions based on available criteria
View toggle – Switch between different subscription table views
Refresh – Refresh the subscription list
Change the Billing Plan of a Subscription
You can change the billing plan of an eligible subscribed resource from the Subscriptions page.
To change the billing plan:
Go to Billing > Subscriptions.
Locate the resource whose billing plan you want to change.
In the Actions column, click the ellipsis (⋯) menu.
Click Change Billing Plan.
The Change Billing Plan dialog box appears and shows:
a. The current billing plan
b. The resource/volume type
c. Available billing plan options
From the New Billing Plan drop-down, select the required billing plan.
Depending on the resource, available options may include:
a. Monthly
b. Half Yearly
c. Yearly
Review the Billing plan preview section.
This section shows:
a. Current billing plan
b. New billing plan
c. Resource type
d. Estimated payable amount
Click Submit.
If the selected plan is a fixed billing cycle, a confirmation dialog appears.
Review the billing details and select the checkbox to confirm that you understand and agree to the terms.
Click Confirm and Submit.
A success message is displayed once the billing plan is updated successfully.
Important Notes for Billing Plan Change
The selected billing plan takes effect immediately.
A prorated charge for the remaining billing cycle may be applied based on the difference between the current plan and the new plan.
For fixed billing cycles, billing applies for the full billing cycle.
No refund is provided for unused time in a fixed billing cycle.
The resource can continue to be used during the active billing period unless it is deleted or released.
The subscription renews automatically unless it is deleted or released before the renewal time.
Release a Resource from Subscriptions
If a subscribed resource is no longer needed, you can release it from the Subscriptions page.
Important: Releasing a resource permanently deletes the resource and any associated resources, if applicable. This action cannot be undone.
To release a resource:
Go to Billing > Subscriptions.
Locate the resource you want to release.
In the Actions column, click the ellipsis (⋯) menu.
Click Release Resource.
A confirmation dialog appears showing:
a. Resource name/type
b. Quantity/details of the selected resource
Review the warning message carefully.
Click Confirm to proceed.
After the request is processed, a success message appears indicating that the resource has been deleted successfully and the subscription update has been scheduled.
Notes
Only resources that support subscription management display actions such as Change Billing Plan or Release Resource.
Billing plan options may vary depending on the resource type.
Expired subscriptions remain visible in the subscription list for tracking and reference.
Ensure that you verify the resource before releasing it, as the action is irreversible.
Reuse an Inactive Subscription
You can reuse an inactive subscription that is still within its validity period instead of purchasing a new subscription.
To reuse an inactive subscription:
Navigate to Billing > Subscriptions.
Locate the inactive subscription you want to reuse.
In the Actions column, click the ellipsis (⋯) menu.
Click Reuse Resource.
The resource creation page opens with the selected subscription applied automatically. Complete the remaining resource configuration and submit the request to reuse the subscription.
Notes
Only eligible inactive subscriptions display the Reuse Resource option.
The selected subscription is automatically applied during resource creation.
Some configuration parameters inherited from the subscription cannot be modified.
An inactive subscription can only be reused while it remains within its validity period.
If applicable, the subscription status (for example, Unpaid) is displayed during the reuse process.
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