How to Manage Wallet in AceCloud?

The Wallet page in AceCloud lets you view your available credits, add funds, monitor wallet transactions, and configure low-balance alerts.

Prerequisites

Before proceeding, ensure that:

• You are logged in to the AceCloud portal.

• You have selected the required project and region.

Access the Wallet

To access the Wallet:

1. Log in to the AceCloud portal.

2. From the left navigation pane, click Billing.

3. Select Wallet.

The Wallet page displays your available credits and transaction history.

View Wallet Balance

The Wallet page displays the following credit information:

• Free Credits – Shows the available free credits in your wallet. (Free credits are subject to an expiry date)

• Paid Credits – Shows the available paid credits. (Paid credits do not expire and remain available until they are used.)

• Add Funds – Allows you to add funds to the wallet.

The wallet balance is updated based on credits added to the wallet and deductions made for resource usage.

View Wallet Transactions

The Transactions section displays the transaction history associated with your wallet.

The transaction table can include the following details:

• Description – Description of the transaction.

• Amount – Transaction amount.

• Free Credits Used – Amount deducted from free credits, if applicable.

• Type – Indicates whether the transaction is a Credit or Debit.

• Status – Displays the transaction status.

• Receipt – Provides the available receipt for the transaction.

• Tax Statement – Provides the available tax statement.

• Transaction Date – Date and time when the transaction occurred.

• Updated At – Date and time when the transaction was last updated.

• Actions – Provides available actions for the transaction.

Search Transactions

To find a specific transaction:

1. In the Transactions section, enter a relevant keyword in the Search by keyword field.

2. The transaction list is filtered based on the entered keyword.

View Deduction Details

For applicable Debit transactions, you can view the details of the deduction.

1. Locate the required transaction in the Transactions section.

2. Click Breakdown in the Tax Statement column.

1. Review the Deduction details.

The deduction details can include:

• Total deduction amount

• Transaction date

• Amount deducted

• Resource split

• Credit split

• Balance before and after deduction

• Deduction type

• Charge basis

• Associated subscription

You can click Hide to collapse the deduction details.

Export Transactions

You can export transaction details in CSV format.

1. Expand the required transaction details, if applicable.

2. Click Export CSV.

1. The transaction data is exported as a CSV file.

Manage Wallet Alerts

You can configure wallet alerts to receive notifications when your wallet balance falls below specified thresholds.

To configure wallet alerts:

1. Click Manage Alerts.

1. The Customize Wallet Alerts dialog box opens.

2. Review the Wallet Alert Status and Current Wallet Balance.

3. Enter the required amount in Threshold Alert 1.

4. Enter the required amount in Threshold Alert 2.

5. Click Update Alerts.

Note: By default, the wallet alert thresholds are set to:

• INR: ₹1,000 and ₹500

• USD: $200 and $100

You can modify these thresholds according to your requirements.

The configured alerts notify you when your wallet balance falls below the specified thresholds.

Alert notifications are sent to the client's registered email address and the registered user's email address.

Reset Alert Values

To reset the configured alert values:

1. Open Manage Alerts.

2. Click Reset.

3. Review the values.

4. Click Update Alerts to save the required configuration.

Note: Configure the alert thresholds according to your expected resource usage to receive timely notifications before your wallet balance is depleted.