How to Manage Users in the Ace Cloud IAM Module?

a. How to invite a user?

To invite a user, follow the steps below:

Step 1: Login to the Ace Cloud Portal.

Step 2: Navigate to the IAM module from the left-hand menu.

Step 3: Click on the Users tab.

Step 4: Click the Invite New User button.

Step 5: Fill in User Invitation Details.

• In the popup window:

  • Enter the email address of the new user (e.g., John Doe).

  • Select the Users group (this gives them access to the Tickets service by default).

• Click Send Invite.

Step 6: User Accepts the Invite.

• The invited user will receive an email from Ace Cloud.

• They must click the link in the email to Accept the Invitation and complete the registration process.

b. How to manage Pending Invitations?

Step 1: Navigate to the Pending Invites tab under the Users section.

Step 2: Here, you can:

• Re-send the invite if the user missed the email.

• Cancel the invite if needed.

c. How to View User Profile?

Step 1: Once the user has registered, their profile details will appear under the Users section.

Step 2: You can now view their name, email, and other information by clicking on their Name.

d. How to View Group Association?

Step 1: Go to the Groups Associated tab under the user’s profile.

Step 2: This shows all the groups the user belongs to (e.g., Users group).

Note: By default, the Admin group has access to all projects, regions, and services.