# How to Manage Alerts?

The **Alerts** feature helps you stay informed about instance performance issues. Based on resource usage thresholds, you can set up automated alerts via Email, Webhook, or Microsoft Teams.

### a. How to create an alert?

To create an alert, follow the steps below:

**Step 1:** [Log in](https://customer.acecloudhosting.com/) to the **AceCloud Public Portal.**

**Step 2:** Go to the **Insights** tab from the left menu and click on **Alerts**.

<figure><img src="/files/SvWIZ5hLCfxQk8tTg2iq" alt=""><figcaption></figcaption></figure>

**Step 3:** On the Alerts page, click the **Create Alert** button to begin.

<figure><img src="/files/8H7EFhDApE2wTpPHKmQJ" alt=""><figcaption></figcaption></figure>

**Step 4: Fill in Basic Information**

* **Name**: Enter a name for your alert.
* **Description**: Add a short description to explain the purpose of the alert.

<figure><img src="/files/Y9lo9sEULdrKc447mq5r" alt=""><figcaption></figcaption></figure>

**Step 5: Configure the Resource**

* **Select Instance**: Choose the instance you want to monitor.
* **Select Metric Type**: Choose the metric category (e.g., CPU, Memory, Disk).
* **Select Metric Field**: Pick the specific metric (e.g., CPU Usage).
* **Select Notification Type**: Choose how you'd like to be notified:
  * **Email**
  * **Webhook**
  * **MS Teams**

<figure><img src="/files/kpDta1NweDD4vMsExFpc" alt=""><figcaption></figcaption></figure>

#### **Step 6: Set Alert Thresholds**

* **Warning Alert**: Set a threshold for a warning (e.g., alert if CPU > 70%).
* **Critical Alert**: Set a threshold for critical status (e.g., CPU > 90%).

<figure><img src="/files/ZSB941ggKRYaoS88NQaa" alt=""><figcaption></figcaption></figure>

#### **Step 7: Configure Notifications**

Depending on the **Notification Type** selected:

**→ Email**

* Enter the **email address** to receive the alert.
* Set the **trigger frequency** (how often alerts are sent).

**→ Webhook**

* Enter a **Webhook Name**.
* Provide the **Webhook URL** where alerts should be sent.

**→ MS Teams**

* Enter the **Channel Name**.
* Add the **MS Teams Webhook URL**.

<figure><img src="/files/imJ0Jg1UpfxuJUdBy8Dp" alt=""><figcaption></figcaption></figure>

#### **Step 8: Add Custom Message**

* You can include a **custom message** in the alert notification if desired.

<figure><img src="/files/fy2XSy4yFOT35JR6dsvW" alt=""><figcaption></figcaption></figure>

#### **Step 9: Create the Alert**

* Review all details.
* Click on the **Create Alert** button to finish the setup.

<figure><img src="/files/yYnZSs7TQAuRqETmfxCb" alt=""><figcaption></figcaption></figure>

### b. How to view Alert notifications?

The **Notifications** section in the **Insights** tab of the AceCloud Portal allows you to view all triggered alerts and their delivery details.

To view notifications, follow the steps below:

**Step 1:** Under the **Insights** section, select **Notifications**.

<figure><img src="/files/JwrKsGMdoziknrdeQFUY" alt=""><figcaption></figcaption></figure>

**Step 2: View Alert Notifications**

* The Notifications page displays a list of all triggered alerts.
* Each notification entry shows the following details:
  * **Metric Field** – The specific metric being monitored (e.g., CPU Utilization).
  * **Metric Type** – The category of the metric (e.g., CPU, Memory, Disk).
  * **Resource Name** – The instance or resource the alert is associated with.
  * **Alert** – The name of the alert that was triggered.
  * **Threshold Level** – Whether it was a **Warning** or **Critical** threshold.
  * **Notification Channel** – How the alert was sent (Email, Webhook, MS Teams

<figure><img src="/files/EDMXiDIcrxqJKihdWYXK" alt=""><figcaption></figcaption></figure>

*Note: Click the **Refresh** button to load the most recent notifications and updates in real time.*


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.acecloud.ai/knowledge-base/insights/how-to-manage-alerts.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
