> For the complete documentation index, see [llms.txt](https://docs.acecloud.ai/knowledge-base/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.acecloud.ai/knowledge-base/insights/how-to-manage-alerts.md).
# How to Manage Alerts?
The **Alerts** feature helps you stay informed about instance performance issues. Based on resource usage thresholds, you can set up automated alerts via Email, Webhook, or Microsoft Teams.
### a. How to create an alert?
To create an alert, follow the steps below:
**Step 1:** [Log in](https://customer.acecloudhosting.com/) to the **AceCloud Public Portal.**
**Step 2:** Go to the **Insights** tab from the left menu and click on **Alerts**.
**Step 3:** On the Alerts page, click the **Create Alert** button to begin.
**Step 4: Fill in Basic Information**
* **Name**: Enter a name for your alert.
* **Description**: Add a short description to explain the purpose of the alert.
**Step 5: Configure the Resource**
* **Select Instance**: Choose the instance you want to monitor.
* **Select Metric Type**: Choose the metric category (e.g., CPU, Memory, Disk).
* **Select Metric Field**: Pick the specific metric (e.g., CPU Usage).
* **Select Notification Type**: Choose how you'd like to be notified:
* **Email**
* **Webhook**
* **MS Teams**
#### **Step 6: Set Alert Thresholds**
* **Warning Alert**: Set a threshold for a warning (e.g., alert if CPU > 70%).
* **Critical Alert**: Set a threshold for critical status (e.g., CPU > 90%).
#### **Step 7: Configure Notifications**
Depending on the **Notification Type** selected:
**→ Email**
* Enter the **email address** to receive the alert.
* Set the **trigger frequency** (how often alerts are sent).
**→ Webhook**
* Enter a **Webhook Name**.
* Provide the **Webhook URL** where alerts should be sent.
**→ MS Teams**
* Enter the **Channel Name**.
* Add the **MS Teams Webhook URL**.
#### **Step 8: Add Custom Message**
* You can include a **custom message** in the alert notification if desired.
#### **Step 9: Create the Alert**
* Review all details.
* Click on the **Create Alert** button to finish the setup.
### b. How to view Alert notifications?
The **Notifications** section in the **Insights** tab of the AceCloud Portal allows you to view all triggered alerts and their delivery details.
To view notifications, follow the steps below:
**Step 1:** Under the **Insights** section, select **Notifications**.
**Step 2: View Alert Notifications**
* The Notifications page displays a list of all triggered alerts.
* Each notification entry shows the following details:
* **Metric Field** – The specific metric being monitored (e.g., CPU Utilization).
* **Metric Type** – The category of the metric (e.g., CPU, Memory, Disk).
* **Resource Name** – The instance or resource the alert is associated with.
* **Alert** – The name of the alert that was triggered.
* **Threshold Level** – Whether it was a **Warning** or **Critical** threshold.
* **Notification Channel** – How the alert was sent (Email, Webhook, MS Teams
*Note: Click the **Refresh** button to load the most recent notifications and updates in real time.*